IT outsourcing is a common practice for small and medium sized organisations. You simply pay a small annual premium to a firm who specialises in the delivery of IT Support and Computer Management. They will then act as your IT Help Desk supporting your end users when things go wrong, they will also provide all the proactive server and network maintenance and monitoring services required.
Benefits to IT Outsourcing
There are many benefits to be enjoyed by outsourcing your computer support and management services to completeitservices.co.uk including:
- Increased System Availability
- Cost Savings
- Efficiency Savings
- Legal Compliance
- Improved Data and Network Security
We understand each business is different, and each business has a different reason for outsourcing the IT function to a team of specialists. We treat each of our customers as individuals and tailor our solutions to meet their needs and budgets.
Who can Benefit from Outsourcing?
All types of businesses of different sizes can benefit from IT Outsourcing, here is a snap shot of the types of companies we deal with:
- Energy Assessors
- Estate Agents
- Solicitors
- Charities
- Accountants
- Single Consultant through to firms with 40 PCs
IT Outsourcing from completeitservices has been broken down into three easy to understand products. Each product can be tailored to meet your needs and budget. Below is a chart which explains what is covered in each product.
| Service | IT Basic | IT Plus | IT Pro |
| Telephone Helpdesk Mon-Fri, 9am-5pm |  |
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| Remote Technical Support | |
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| Desktop and Laptop Support | |
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| Computer Cleanup & Maintenance | |
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| IT Purchasing Advise | |
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| Windows Server Support |  |
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| Windows & Security Patch Management | |
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| Network Virus Monitoring (weekly) | |
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| Data Backup Monitoring (weekly) | |
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| Mobile Device & Email Support | |
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| Network Equipment Support | |
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| ISP Management & Support | |
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| Domain Management & Support | |
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| Backup Management & Support | |
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| Network Virus Monitoring (daily) | |
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| Network Backup Monitoring (daily) | |
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| Denial of Service Monitoring (daily) | |
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| Application Deployment | |
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| On site Engineer Visits | |
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| Disk Storage & Disk Health Monitoring | |
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| Data Restoration Testing | |
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| New Equipment Installation (replacement) | |
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| Asset Management | |
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| Technical Support Incidents (per month) | Unlimited | Unlimited | Unlimited |
Complete IT Services offer computer support throughout the United Kingdom to businesses typically with 1 – 40 PC users.
You can benefit from our experience by calling 0845 5441 589 to discuss your requirements.